Privacy Policy

GetAGame ("we", "us", "our") is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, store, use, and disclose your personal information when you use our website at getagame.com and all related subpages.

"Personal data" means information that identifies an individual, such as name, email address, billing address, or IP address. "You" means any visitor or account holder on our site.

What Information Do We Collect?

We collect the following types of information:

• Your name and contact details (email address, billing/shipping address)
• Payment information (processed securely — we do not store card details)
• Account credentials (username, password hash)
• Order history and purchased products
• Device and browser information, IP address, referral source
• Cookies and usage data (see Cookie section below)

How Do We Collect It?

We collect information when you:

• Register an account or place an order
• Contact us via email or live chat
• Browse and interact with our website
• Subscribe to our newsletter or promotions

How Do We Use Your Information?

Your personal data is used to:

• Process and fulfil your orders and deliver digital keys
• Manage your account and provide customer support
• Send transactional emails (order confirmations, delivery notifications)
• Send promotional communications if you have opted in
• Improve our website and services through analytics
• Verify your identity and prevent fraud
• Comply with legal obligations

GDPR — Your Rights (EU Residents)

If you are a resident of the European Union, you have the following rights under GDPR:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to object — object to processing of your data for marketing
• Right to portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at [email protected] with the subject line "Personal Data Request".

Data Sharing & Third Parties

We do not sell your personal data. We may share it with trusted third parties solely to provide our services, including:

• Payment processors (e.g. Stripe, PayPal) — for secure transaction handling
• Email service providers — for order and support communications
• Analytics providers (e.g. Google Analytics) — for website improvement
• Cloud hosting and IT infrastructure providers

All third parties are contractually bound to process your data only as instructed and in compliance with applicable law.

Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function (e.g. shopping cart, login session)
• Analytics cookies — help us understand how visitors use our site
• Marketing cookies — used to show relevant advertising (only with your consent)

You can manage cookie preferences through your browser settings at any time.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order records are kept for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. Payment information is processed through PCI-DSS compliant payment gateways — we never store your card details.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests, please contact us at:
[email protected]