DELIVERY TERMS:

• PC software and games are delivered instantly after purchase.
• The majority of console games are either available for instant delivery or delivered within a short timeframe after purchase, however in some cases of rare or very popular products the delivery time might extend to a couple of hours, and in extremely rare situations, it could even extend to several days.
• All goods are digital and delivered online via customer panel on getagame.com after payment is complete. We do not ship anything via physical post.

WARRANTY:

• We provide 6 MONTHS warranty on our PSN, Nintendo and Xbox games. This doesn’t mean that your game will stop working after 6 months, nearly all games work indefinitely if they were set up correctly, but if you experience any issue during the first 180 days we’ll supply to you a free replacement game.
• All our Software Keys come with a lifetime warranty so if you ever experience any issues with them we’ll replace them free of charge.

REFUNDS & RETURNS:

• We value your satisfaction with our products over everything. Nonetheless, due to the digital nature of our products (being redeemable from the moment of delivery and downloadable from the internet), all purchases made on the websites or mobile applications are final.
• Purchased products are non-returnable and non-refundable under any circumstances, we adhere to strict no-refund policy
  • In individual cases, our management retains the sole discretion to either refund you the amount of your purchase or replace it  with the products or services of equal or higher value.

PSN SPECIFIC TERMS:

• PSN games must be activated within 24h from receiving your product, please ensure you have your console around to complete the setup when you receive your game. Any claims and issues with the game have to be reported within 24h from delivery.
• For PSN, additional downloadable content for some games might not be working correctly depending on your account region. This is often the case with microtransactions, outfits, weapon skins etc. – story packs, map packs and the like usually work fine.

GETAGAME.COM LEGAL TERMS OF SERVICE

This site is owned and/or operated by a Diadora Digital Ltd, 20 WENLOCK ROAD LONDON
ENGLAND N1 7GU and its affiliated companies (collectively: getagame.com), and provides its services to you subject to the following conditions. If you visit or shop at getagame.com, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions. The Company reserves the right to change the terms, conditions, and notices under which its websites and services are offered, including but not limited to the charges associated with the use of the Company’s websites and services. You are responsible for regularly reviewing these terms and conditions and any additional terms and conditions. Your continued use of the Company’s websites and services constitutes your agreement to all such terms, conditions, and notices.  Please read them carefully. These conditions are governed by and construed in accordance with the laws of the France.

ELECTRONIC COMMUNICATIONS

When you visit the Company’s websites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, social media or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content on this site, such as text, graphics, logos, button icons, images, audio clips, data compilations is the property of the Company or its content suppliers and is protected by domestic and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and is protected by domestic and international copyright laws.

LICENSE AND SITE ACCESS

The Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction services. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. The use of spiders, robots, scrapers or any other means, whether through the use of automated software or through a physical or mechanical system, is strictly prohibited. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and our affiliates without express written consent. You may not use any meta tags or any other ‘hidden text’ utilizing the Company’s name or trademarks without the express written consent of the Company. Any unauthorized use terminates the permission or license granted by the Company. You may not use any Company logos or other proprietary graphic or trademark as part of the link without express written permission.

DISCLAIMER

The materials on company’s web site are provided “as is”. The Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

LIMITATIONS

In no event shall the company or its suppliers be liable for any damages (including, without limitation, damages for loss of data, hardware or profit, or due to business interruption,) arising out of the use or inability to use the materials on company’s Internet site, even if the company or the company’s authorized representative has not been notified orally or in writing of the possibility of such damage.

REVISIONS AND ERRATA

The materials appearing on company’s web site could include technical, typographical, or photographic errors. The company does not warrant that any of the materials on its web site are accurate, complete, or current. The company may make changes to the materials contained on its web site at any time without notice. The company does not, however, make any commitment to update the materials.

LINKS

The company has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by company of the site. Use of any such linked web site is at the user’s own risk.

SITE TERMS OF USE MODIFICATIONS

The company may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use

OUR WEBSITE

We are buying, selling and re-selling PlayStation, Xbox One and Nintendo Switch software and the games and applications that are included in it as well as software in form of activation keys to redeem on various playforms. You must acknowledge that that we are not responsible for the technical issues or any other problems that might arise when running a certain game or application and you should contact the game/app producer for finding a solution.

REFUNDS POLICY

All purchases made on the websites or mobile applications are final. Due to the nature of the goods the company sells (digital goods being redeemable from the moment of delivery), purchased products are non-returnable and non-refundable under any circumstances. Provided, however, that if we are unable to deliver the product in a timely manner, we may, in our sole discretion, either refund you the purchase amount or replace the it  with products or services of equal or higher value. If you have any questions or problems with your order, please contact our customer service.